Senior Vice President of Operations
Sonya Cecil is a highly experienced and results-driven Operations and Strategic Planning Executive with broad based experience and expertise in leading effective strategies in the Healthcare industry with a focus in operations. Sonya has a demonstrated record of success establishing motivated teams to produce consistent results.
Sonya joined Continental Benefits in 2018 as Vice President of Operations. In her role, she works and touches every layer of our internal and external customers to deliver an excellent customer service experience. She is continuously adding key touch points and service channels with customers and dynamic new products with high priority to create a great experience.
Before joining Continental Benefits, Sonya was a Strategic Business Operations Executive with DST Health Solutions (now SS & C Health) focused on leading consulting engagements with key business processes, outsourcing clients for accountability, operations transformation and complex initiatives. Prior to that, Sonya was with Blue Cross and Blue Shield of North Carolina leading successful operations teams across multiple locations and states.