Director, Claims Department
I started my career in medical insurance claims 15 years ago when I relocated to Tampa accepting a position with WellCare as a Claim Research Analyst. During my nine-year tenure, I worked my way up the leadership ladder to become a Senior Manager of Claims covering multiple national regions. My proven ability to increase production and automation while simultaneously reducing touchpoints solidified my managerial impact within the company. I chose to broaden my experience by accepting a position as the Director of Claims with American Insurance Administrators (AmeriLife) where I had the opportunity to create, promote and deliver a successful claims solution that supported the organization’s business plan.
Most recently I joined Continental Benefits bringing my extensive experience and leadership skills to support the claims department and achieve remarkable results. I’m a firm believer in open and transparent communications, striving to create an environment that motivates staff to not only meet, but exceed goals.