Director, Implementations & Renewals
I started my career in PEO (Professional Employer Organization) more than 20 years ago acquiring knowledge in all things included in administration outsourcing. After holding several positions in the PEO industry, I moved into working with implementations where all my knowledge came together to support clients. I’ve had many great opportunities, but there was more that I wanted to provide to clients. I was offered a position at Continental Benefits I couldn’t refuse. It allowed me to get involved in more of the benefits aspect of managing relationships with clients. As I continued to develop my benefits knowledge, I was led back to implementations and most recently moved into my current role.
Due to extensive experience, I’m able to promote my passion of providing clients an implementation that is efficient, effective and helps to create the foundation of the client relationship. I’m passionate about providing exceptional customer service to our clients and that begins with the sales process; moves into the client implementation through ongoing service to clients.