Your plan, your feel, our job.
Employers generally choose self-insured benefit plans for two reasons; cost and customization. At Continental Benefits we don’t work within a box; if you can dream it, we’ll work to do it. Customization within a benefit plan can come from a variety of places, all which we serve:
- Plan materials: ID cards, EOBs, letters
- Incentive management
- Electronic media: web, emails
- Reporting, analytics and data management
- Member Experience: call center scripting/handling; referrals; partner engagement
- Reimbursement levels
- Benefit Design
- Customer service levels
- Network Design
- Claims flow and authorization
- Provider Contracting
- Incentives for wellness
- Plan Vendor Partners
Our goal is to administer your benefit plan. We invite you to get creative, we invite you to Expect More.