CUSTOMIZATION

Employers generally choose self-insured benefit plans for two reasons: lower costs and flexible customization.

At Continental Benefits, we don’t work within a box ⏤ boxes are for insured plans with carriers. If you can design it, we’ll work to do it. Our goal is to administer your benefits plan. We invite you to get creative and be BOLD.

We can customize any of the following items and more:

・Benefit Design
・Claims Flow and Authorization
・Custom Service Levels
・Electronic Media: web, emails, videos
・Member Experience: call center scripting & handling, referrals, partner engagement
・Network Design
・Plan Materials: ID cards, EOBs, letters
・Provider Contracting
・Reimbursement Levels
・Reporting, Analytics and Data Management
・Wellness Incentives
・Your Vendor Partners